Grooming Policies 

  • Please provide a minimum 24-hour cancellation or rescheduling notice.
  • Running late??? We give a 15 minute grace period, please call if you are running late. Anything over 15min late will be a $25 late charge. Anything over 30min will be considered a no show.
  • No shows will be charged 100% of the groom. 
  • Prepayment for future services will be required for no shows or consistently late shows. This payment is nonrefundable.
  • Pick up time is 30min after we call you. If you are late there will be day care fees associated with the groom, $20 for each 15min.
  • Aggressive animal?? if we can not complete the groom due to aggressive pet you will be charged 100% of the groom.